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Products

Questions regarding products can be found here. We are listing the most popular questions that our customers ask.

  • Where can I buy candles from?
  • Where can I buy globes?
  • Where do I find bark collars?
  • How to customize the length of a cane?
  • Handcrafted Model Ship Custom Order
  • How do we order the right size of flap for my dog door?
  • What does EURO version of the Dogtra Electronic mean?
  • I bought Z-Lite light fixture and needed parts replacement, can you help?
  • I bought Bayou Classic item, how do you handle warranty?
  • I'm looking to purchase bar stools for my home. What should I be looking for?
  • I have Office Star Products that I needed to request parts replacement. How do I do so?
  • I placed a pre-order on PonyCycleStore.com, when will it ship?
  • I needed to purchase a replacement part. Can you help?
  • I have a purchase order with Flash Furniture, how can I get status of my purchase order?
  • My Dogtra receiver and transmitter doesn't hold charge any more, what do I do?
  • What is the difference between Nick and Constant stimulation for Dogtra?
  • What does Dogtra precise (0-100) simulation level means?
  • Are the Dogtra batteries user-replaceable?
  • Are your Dogtra collar/receivers waterproof?
  • What is the rheostat dial from Dogtra?
  • What is Dogtra pager function and how does it work?
  • Information about Dogtra
  • I purchased the whole bed but only received headboard, why is that?
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