Returns
Find all information pertaining to returning of your orders here.
- Set Up A Return
- I returned a merchandise, but did not get a full refund. Why is that?
- Do you charge restocking fee?
- Should I dispute an order with Paypal?
- Should I dispute an order with my credit card company?
- Can I return puppets?
- Can I return ride-on toys?
- Can I return sanitary items?
- I ordered a made to order product, how do I return?
- I purchased a handcrafted model ship and would like to return. How do I go about doing so?
- Where is my refund?
- What to do if I received a defective merchandise?
- How do I exchange my order?
- What do I do if I received a damaged package?
- Can I buy return shipping label from you?