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Help, I have a question and I need an answer



  • Steven

    One of the front wheels just cracked on me this is my 3rd or maybe forth petgear stroller and never had something like this usually they wear out but this isn't that old and it just cracked like nothing I bought this off some months back 

    Steven Randolph
  • Steve Williams

    Your company sent us the wrong item, we would like the correct item sent to us. Please send a shipping label for the other item as it is in our way in our shipping department. Order No. HGC3299-7283 its been weeks and no one will help us with this issue. Is your company going to ignore us forever

  • Steve Williams

    OK here we go again, I received the wrong Item weeks ago and your support team has totally ignored me. I need to get the correct item or at least have you send a return label so you can get your merchandise back and I can buy somewhere else. The last time I had any conversation with your company you said the case was closed. I never agreed to anything being closed, as your company has never offered me a solution to your mistake. I will send multiple a request every day until I get a resolution to this matter. furthermore not one person has called me to discuss this matter. This is completely unprofessional. You have an obligation to make this right by us. I in good faith spent money up front for your merchandise and you mistakenly sent the wrong item. I have done nothing wrong on my end of the transaction. The mistake is all on you. You have taken my money and ignored me. This is just wrong.

    Steve Williams:  order No. HGC3299-7283 


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