Skip to main content

Welcome to your Help Center!

Comments

2 comments

  • Steve Williams

    Your company sent us the wrong item, we would like the correct item sent to us. Please send a shipping label for the other item as it is in our way in our shipping department. Order No. HGC3299-7283 its been weeks and no one will help us with this issue. Is your company going to ignore us forever

    0
  • Steve Williams

    OK here we go again, I received the wrong Item weeks ago and your support team has totally ignored me. I need to get the correct item or at least have you send a return label so you can get your merchandise back and I can buy somewhere else. The last time I had any conversation with your company you said the case was closed. I never agreed to anything being closed, as your company has never offered me a solution to your mistake. I will send multiple a request every day until I get a resolution to this matter. furthermore not one person has called me to discuss this matter. This is completely unprofessional. You have an obligation to make this right by us. I in good faith spent money up front for your merchandise and you mistakenly sent the wrong item. I have done nothing wrong on my end of the transaction. The mistake is all on you. You have taken my money and ignored me. This is just wrong.

    Steve Williams:  order No. HGC3299-7283 

    0

Please sign in to leave a comment.