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I have not gotten an update on my order, what do I do?



  • Kpd426

    This company is terrible.

  • Vanessa Reyes

    This company doesn't respond to any calls, emails, voicemails. They are the worst. i ordered over 2 weeks ago and have no info as to when I'll receive my item or even if its even shipped out. 

  • ML

    Same issue here...I’m taking to Twitter, I’m calling BBB, next will be news channel. I’m dumbfounded at the lack of response and customer service.

  • sue.wenlund

    I ordered a Christmas tree on Dec. 12th with priority shipping. I expected it to ship the following day, Dec/ 13th. It didn't ship until a week later. They shipped it out UPS Ground! It will not arrive before Dec. 24th.

    No wonder Amazon gets all the business.

    I can't afford to buy another tree. I'm supporting nine people (extended family) on my meager income.

    My grandchildren were so excited to have a tree, and now we won't have it in time.

    Very bad business. No responses to my emails, tried to phone, got no answer. sent live support chat message. No one answers.

    Where are the employees???


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