In some rare occasions, damages will occur during the shipment. In these scenarios, please follow the damage section of our return policy and we will take care of your order.
Articles in this section
- Set Up A Return
- I returned a merchandise, but did not get a full refund. Why is that?
- Do you charge restocking fee?
- Should I dispute an order with Paypal?
- Should I dispute an order with my credit card company?
- Can I return puppets?
- Can I return ride-on toys?
- Can I return sanitary items?
- I ordered a made to order product, how do I return?
- I purchased a handcrafted model ship and would like to return. How do I go about doing so?