Please allow few days from receipt of merchandise before refund is issued. To better assist you, please provide us your return tracking #, so we can confirm delivery of merchandise.
For standard returns, we recommend purchasing the return label from us (so that the return tracking is already noted in our system) and will speed up the return/refund process.
Comments
2 comments
Order No. Order HGC3299-7283 Been calling and sending emails no one is responding to my request. Home Goods Center sent me the wrong item and no one will help me get the item sent back and the correct item sent to me. We spent hundreds of dollars for this item.
OK here we go again, I received the wrong Item weeks ago and your support team has totally ignored me. I need to get the correct item or at least have you send a return label so you can get your merchandise back and I can buy somewhere else. The last time I had any conversation with your company you said the case was closed. I never agreed to anything being closed, as your company has never offered me a solution to your mistake. I will send multiple a request every day until I get a resolution to this matter. furthermore not one person has called me to discuss this matter. This is completely unprofessional. You have an obligation to make this right by us. I in good faith spent money up front for your merchandise and you mistakenly sent the wrong item. I have done nothing wrong on my end of the transaction. The mistake is all on you. You have taken my money and ignored me. This is just wrong.
Steve Williams: order No. HGC3299-7283
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