If you would like to exchange your order, please follow the exchange portion of the return policy.
Articles in this section
- Set Up A Return
- I returned a merchandise, but did not get a full refund. Why is that?
- Do you charge restocking fee?
- Should I dispute an order with Paypal?
- Should I dispute an order with my credit card company?
- Can I return puppets?
- Can I return ride-on toys?
- Can I return sanitary items?
- I ordered a made to order product, how do I return?
- I purchased a handcrafted model ship and would like to return. How do I go about doing so?